What are "soft skills" in a business context?

In a business context, "soft skills" refer to interpersonal skills that significantly enhance work dynamics and interactions among team members. These skills include attributes such as communication, teamwork, conflict resolution, empathy, and adaptability. They are crucial for fostering a positive work environment and facilitating effective collaboration among colleagues.

Soft skills enable individuals to relate well to others, contribute positively to the team atmosphere, and navigate complex social situations at work. They often determine an employee's ability to build relationships, manage teams, and work towards shared goals. While technical skills, often referred to as hard skills, are essential for executing specific tasks, soft skills are equally important for personal and professional growth and for creating a productive workplace culture. Consequently, highlighting the significance of soft skills emphasizes the balance between technical abilities and the relational dimensions of work.